You may be eligible for a Work and Development Order if you are experiencing hardship and you are homeless, in acute financial hardship, have a mental illness, have an intellectual disability or cognitive impairment, or have a serious addiction. You also need an approved sponsor, and House of Sadaqa is one.
The eligibility categories
Revenue NSW sets the criteria. You may qualify if you are experiencing hardship and fall into at least one of these groups:
- You are homeless or in insecure housing
- You are in acute financial or economic hardship
- You have a mental illness
- You have an intellectual disability or cognitive impairment
- You have a serious addiction to drugs, alcohol or another substance
“Acute financial hardship” is broader than many people assume. If you are on a low income or receiving Centrelink payments and paying the fine would mean going without essentials, it is worth applying rather than ruling yourself out.
What you also need
- An approved sponsor. A WDO cannot be arranged directly with Revenue NSW. An approved organisation, health practitioner or financial counsellor applies with you.
- Eligible debt. WDOs apply to fines and debts enforced by Revenue NSW.
- Willingness to take part. Participation is voluntary and you can withdraw at any time.
What reduces the debt
Depending on what a sponsor is approved to offer, activities can include unpaid supervised work, courses, counselling, medical or mental health treatment, drug and alcohol treatment, and mentoring for young people. Activities reduce your debt at set rates, up to a maximum of $1,000 per month.
Treatment counts. If you are already engaged with a health service or counsellor for an eligible condition, that existing treatment may reduce your fines without adding anything to your week.
There is no cost. A WDO is free for you and free for the sponsor. Nobody profits from it, and it does not affect your credit rating the way enforcement action can.
Common misconceptions
- “My fines are too large.” There is no upper limit that disqualifies you.
- “I already have a licence suspension.” A WDO may still help, and clearing the debt is usually a step toward resolving the suspension.
- “I work, so I am not eligible.” Employment does not disqualify you. Acute financial hardship is assessed on your circumstances.
- “It will take forever.” At up to $1,000 a month, many debts clear faster than people expect.
Applying through House of Sadaqa
As an approved sponsor, we can offer supervised community work in our Revesby warehouse, such as sorting and packing donations, and support you through the paperwork. Register your interest on our WDO page. Our guide to clearing NSW fines with a WDO explains the wider scheme.
You can also speak with a financial counsellor free of charge on the National Debt Helpline, 1800 007 007, who can advise on eligibility and other options.
Frequently asked questions
Who is eligible for a WDO in NSW?
People experiencing hardship who are homeless, in acute financial hardship, have a mental illness, an intellectual disability or cognitive impairment, or a serious addiction. You also need an approved sponsor.
Can I get a WDO if I have a job?
Yes. Employment does not automatically disqualify you. Acute financial hardship is assessed on your overall circumstances, including income and essential costs.
How much debt can a WDO clear?
Approved activities reduce your debt at set rates, up to a maximum of $1,000 per month. There is no upper limit on the total debt that can be addressed.
Does treatment count toward a WDO?
It can. Depending on the sponsor’s approval, medical treatment, mental health treatment, drug and alcohol treatment and counselling may all count.
Does a WDO cost anything?
No. It is free for the participant and for the sponsor organisation.
This article is general information only. Eligibility rules, approved activities and reduction rates are set by Revenue NSW and can change. Check current details with Revenue NSW or a financial counsellor before applying.
Support the work behind this article
House of Sadaqa is a registered Australian charity helping local families in crisis with household essentials, whitegoods and emergency relief. There are three direct ways to be part of it:
- Donate, with donations over $2 tax-deductible
- Volunteer your time in the warehouse, on outreach runs, or at events
- Clear a NSW fine through a Work and Development Order
You can also support us without donating a cent, simply by choosing one of our social enterprises. Each one puts its profits back into supporting families:
- Goodwill Connect, NBN internet for Greater Sydney
- Panda Paper, premium bamboo toilet paper delivered to your door
- The Goodwill Laundry, self-serve laundry in Bankstown
- The Goodwill Shop, our op-shops in Revesby and Bankstown
